London FAQs</a>&nbsp; |&nbsp; <a title=\"Stockholm FAQs\" href=https://www.optimizely.com/"/de/opticon/stockholm-faq//">Stockholm FAQs</a></p>","icon":null,"textAlignment":"default","blockStyle":"default","buttons":[]}" data-redux="true" data-router="false">

San Diego FAQs 

London FAQs  |  Stockholm FAQs

Event information

opticon@kcimanagement.com.

"},{"defaultOpen":false,"title":"Is there an age requirement to attend Opticon?","labelColor":"None","children":"\n<p>You must be 21 years of age or older to register for the conference.</p>"},{"defaultOpen":false,"title":"Does Opticon have a Code of Conduct?","labelColor":"None","children":"\n<p>Yes, please review our <a title=\"Privacy policy\" href=https://www.optimizely.com/"/de/legal/datenschutz//">Code of Conduct</a>.</p>"}]}" data-redux="false" data-router="false">

Attendee information

optimizely.com.

"},{"defaultOpen":false,"title":"Will conference presentations be available?","labelColor":"None","children":"\n<p>The presentation material will be available within the Attendee Hub.</p>"}]}" data-redux="false" data-router="false">

Registration

link. Take advantage of our reduced Early Bird rate through July 31, 2023.</p>"},{"defaultOpen":false,"title":"What is the cost to attend?","labelColor":"None","children":"\n<ul>\n<li>We are pleased to offer a reduced Early Bird rate of $999 USD through July 31, 2023 at 11:59 pm PST.</li>\n<li>Effective August 1, 2023 at 12:00am PST, the rate will increase to $1,299 USD.</li>\n<li>Registration closes September 29, 2023 at 11:59pm PST.</li>\n<li>Need approval from your work? We've crafted a '<a title=\"Business Justification Email\" href=https://www.optimizely.com/"/contentassets/8ba6cd3bf65b4551a4d415ca70f4a028/opticon-2023-business-justification-letter.docx/">Business Justification Email</a>' you can view here to help you communicate the value of attending Opticon to your boss!</li>\n</ul>"},{"defaultOpen":false,"title":"How do I know if my registration is confirmed?","labelColor":"None","children":"\n<p>After completing registration, an email confirmation will be sent to the address associated with your registration. This email contains your unique confirmation number, which you will need to make any changes to your registration. We try to avoid, but sometimes these emails may land in spam/junk, so ensure to check those folders.</p>"},{"defaultOpen":false,"title":"What does my registration include?","labelColor":"None","children":"\n<p>Registration for Opticon includes access to all business presentations, expo experiences, session offerings, product demonstrations, food and beverage provided within the agenda and evening events on the event agenda.</p>"},{"defaultOpen":false,"title":"What forms of payment are accepted for registration?","labelColor":"None","children":"\n<p>We accept payment by credit card only. Purchase orders are not accepted as a form of payment. We are unable to make any exceptions. If you have questions concerning this information, please send an email to <a href=https://www.optimizely.com/de/opticon/san-diego-faq/\"mailto:opticon@kcimanagement.com\">opticon@kcimanagement.com.

"},{"defaultOpen":false,"title":"What is the registration cancellation policy?","labelColor":"None","children":"\n<div>\n<ul>\n<li>We understand plans change. Optimizely will be happy to transfer your registration to a colleague within your organization. There is no deadline for substitutions within your organization. Attendee substitution requests from outside of the original attendee&rsquo;s company will not be granted.</li>\n<li><span style=\"color: var(--color-text-body); font-family: var(--font-family-base); font-size: var(--font-size-base); font-weight: var(--font-weight-light);\">To initiate a substitution, re-access your registration using the Modify Registration function in your confirmation email and click on the &ldquo;Transfer Registration&rdquo; link at the bottom of the page.</span></li>\n<li>Substitutions will not automatically update your hotel reservation. Please contact the hotel directly for changes. Any penalties or added charges to the hotel reservation derived from the substitution are the exclusive responsibility of the registrant.</li>\n<li>If you cannot transfer your registration and wish to receive a refund, cancellation must be completed by the following dates.\n<ul>\n<li>50% Refund, 6/1/23 - 9/29/23 at 11:59pm PST</li>\n</ul>\n</li>\n<li>To cancel an existing registration, please refer to your confirmation email.</li>\n<li>Refund requests submitted after September 29, 2023 are subject to the discretion of Optimizely and are not guaranteed. No-shows are non-refundable. After September 29, 2023 cancellation requests should be emailed to <a href=https://www.optimizely.com/de/opticon/san-diego-faq/\"mailto:opticon@kcimanagement.com\">opticon@kcimanagement.com for consideration.</li>\n<li>Conference no-shows are ineligible for a refund.</li>\n<li>Registration cancellation does not automatically affect a registrant&rsquo;s hotel reservation. The registrant is responsible for contacting the hotel property directly to make any changes or to cancel an existing hotel reservation. You may also reference your confirmation email and use the &lsquo;Access My Registration&rsquo; function and click on the &ldquo;Book/Modify Hotel&rsquo; option. A hotel reservation must be canceled at least 72 hours prior to the scheduled arrival date to receive a full refund. Optimizely is not responsible for any hotel no-show penalty.</li>\n<li>Warning: Please be aware of unofficial housing solicitations. If you are contacted by anyone other than the Optimizely team (<a href=https://www.optimizely.com/de/opticon/san-diego-faq/\"mailto:opticon@kcimanagement.com\">opticon@kcimanagement.com) please note they are not endorsed by Optimizely. Despite their claims, they do not have access to Optimizely&rsquo;s negotiated discounted rates. If you make a reservation with any other company, Optimizely cannot guarantee your reservation is valid. To receive the special hotel rate for this conference, you must use the Optimizely official housing link found in your event registration confirmation email. Optimizely strongly recommends you DO NOT book housing from any company that contacts you via phone or email.</li>\n</ul>\n</div>"},{"defaultOpen":false,"title":"I have a question about how my information submitted during registration will be used.","labelColor":"None","children":"\n<p>Please email our events team at <a href=https://www.optimizely.com/de/opticon/san-diego-faq/\"mailto:opticon@kcimanagement.com\">opticon@kcimanagement.com and we&rsquo;ll be happy to assist.</p>"}]}" data-redux="false" data-router="false">

Health & safety

Accommodations

book your room</a>&nbsp;at our discounted rate through September 18.</li>\n<li>Guest rooms are on a first-come, first-served basis and based on availability. Book early to ensure you secure your room!</li>\n</ul>"},{"defaultOpen":false,"title":"What is the hotel reservation deadline?","labelColor":"None","children":"\n<ul>\n<li>In order to receive the special discounted rate, you must book your room by <strong>Monday, September 18, 2023</strong>.</li>\n<li>Guest rooms are on a first-come, first-served basis and based on availability, book early to ensure you secure your room! After September 18, rates are subject to increase and based on current hotel availability.</li>\n</ul>"},{"defaultOpen":false,"title":"Are hotel accommodations included in my registration fee?","labelColor":"None","children":"\n<p>No, the registration fee includes access to the event but does not include hotel accommodations.</p>"}]}" data-redux="false" data-router="false">

Venue & travel

Sponsorships

partnermarketing@optimizely.com.

"}]}" data-redux="false" data-router="false">