With Optimizely, we can understand the conversion and revenue impact of each touchpoint and put the customer, rather than the channel, first.
Jurgan NebelungVP of Ecommerce, Tea Forté
Data Platform
Grow revenue with data-driven marketing
Align your entire brand around the customer experience and let us do the heavy lifting of surfacing opportunities, automating tasks and streamlining execution.
Harmonize customer data
One-click integrations bring data from all channels into a harmonized format that resolves customer identities and provides actionable insights.
Understand your customers
Persistent profiles adapt to customer behavior in real-time unlocking flexible, personalized and data-driven marketing.
Eliminate analysis paralysis
AI-powered predictive analytics scale highly personalized multichannel campaigns without the attribution headaches or guesswork.
Customer Data
Explore the capabilities
Activation
Make it simple to design and orchestrate omnichannel campaigns that add relevance into every touchpoint across marketing, commerce and service channels.
Segmentation
Enhance your segmentation with deep customer insights and predictive recommendations derived from a data-science model built and tuned specifically to your business.
Unify profiles
Putting your shopper at the center of everything starts with unifying your data into one actionable customer profile.
Predict customer behavior
Knowing your customers is about more than simply understanding who they are. Anticipating each customer’s real-time intent provides a clear path to more relevant messaging, and with a direct connection to your campaigns you can transform data into valuable customer engagements.
Uncover hidden opportunities
Knowing what is performing is just the beginning, you need insight into the future. Surface promising opportunities that will lift metrics, increase revenue and allow you the flexibility to delight customers with relevant and personalized experiences.
